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Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

by Fitzsimmons, James A | Fitzsimmons, Mona J.

Edition: 5th ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill, c2005Availability: Items available for loan: UNIMY (1) Call number: HD9980.5 F58 2005.

Ethical issues in social work [electronic resource] / edited by Richard Hugman and David Smith.

by Hugman, Richard, 1954- | Smith, David, 1947- | ProQuest (Firm).

Series: Professional ethicsMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 1995Online access: Click to View Availability: No items available.

Relationship marketing in professional services [electronic resource] : a study of agency-client dynamics in the advertising sector / Aino Halinen.

by Halinen, Aino, 1961- | ProQuest (Firm).

Series: Routledge advances in management and business studiesMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 1997Online access: Click to View Availability: No items available.

Monetary theory [electronic resource] : national and international / Alvaro Cencini.

by Cencini, Alvaro | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 1995Online access: Click to View Availability: No items available.

Developing teachers [electronic resource] : the challenges of lifelong learning / Christopher Day.

by Day, Christopher, ACP | ProQuest (Firm).

Series: Educational change and development seriesMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; Philadelphia, PA : Falmer Press, 1999Online access: Click to View Availability: No items available.

Professionalism, boundaries and the workplace [electronic resource] / edited by Nigel Malin.

by Malin, Nigel | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 2000Online access: Click to View Availability: No items available.

INSET for NQTs [electronic resource] : an in-school course for teachers in the primary school / Neil Kitson.

by Kitson, Neil | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London : RoutledgeFalmer, 2000Online access: Click to View Availability: No items available.

The politics of linking schools and social services [electronic resource] / edited by Louise Adler and Sid Gardner.

by Adler, Louise | Gardner, Sid | ProQuest (Firm).

Series: Education policy perspectives | Yearbook of the Politics of Education Association ; 1993.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Washington, D.C. : Falmer Press, 1994Online access: Click to View Availability: No items available.

Social welfare in Britain, 1885-1985 [electronic resource] / edited by Rex Pope, Alan Pratt, and Bernard Hoyle.

by Pope, Rex | Pratt, Alan | Hoyle, Bernard | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; Dover, N.H. : Croom Helm, c1986Online access: Click to View Availability: No items available.

Voluntary organizations and innovation in public services [electronic resource] / Stephen P. Osborne.

by Osborne, Stephen P, 1953- | ProQuest (Firm).

Series: Routledge studies in the management of voluntary and non-profit organizations ; 1.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 2002Online access: Click to View Availability: No items available.

Public sector ethics [electronic resource] : finding and implementing values / edited by Charles Sampford and Noel Preston with C-A Bois.

by Sampford, C. J. G. (Charles J. G.) | Preston, Noel, 1941- | Bois, C.-A. (Carol-Anne), 1960- | ProQuest (Firm).

Series: Routledge studies in governance and public policy ; 2.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Leichhardt, NSW : London ; New York : Federation Press ; Routledge, 1998Online access: Click to View Availability: No items available.

Care work [electronic resource] : gender, class, and the welfare state / edited by Madonna Harrington Meyer.

by Harrington Meyer, Madonna, 1959- | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: New York : Routledge, 2000Other title: Care work : gender, labor, and the welfare state.Online access: Click to View Availability: No items available.

Globalization of services [electronic resource] : some implications for theory and practice / edited by Yair Aharoni and Lilach Nachum.

by Aharoni, Yair | Nachum, Lilach | ProQuest (Firm).

Series: Routledge studies in international business and the world economy ; 19.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 2000Online access: Click to View Availability: No items available.

Capital and knowledge in Asia [electronic resource] : changing power relations / edited by Heidi Dahles and Otto van den Muijzenberg.

by Dahles, Heidi | Muijzenberg, Otto Diederik van den | ProQuest (Firm).

Series: RoutledgeCurzon studies in the growth economies of Asia ; 46.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : RoutledgeCurzon, 2003Online access: Click to View Availability: No items available.

The locus of care [electronic resource] : families, communities, institutions, and the provision of welfare since antiquity / edited by Peregrine Horden and Richard Smith.

by Horden, Peregrine | Smith, Richard | ProQuest (Firm).

Series: Studies in the social history of medicineMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 1998Online access: Click to View Availability: No items available.

Service industries [electronic resource] : a geographical appraisal / P.W. Daniels.

by Daniels, P. W | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Methuen, 1985Online access: Click to View Availability: No items available.

Nordic social policy [electronic resource] : changing welfare states / edited by Mikko Kautto ... [et al.].

by Kautto, Mikko, 1965- | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 1999Online access: Click to View Availability: No items available.

Sweet charity [electronic resource] : the role and workings of voluntary organisations / edited by Chris Hanvey and Terry Philpot.

by Hanvey, Christopher P | Philpot, Terry | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 1996Online access: Click to View Availability: No items available.

Social theory, social change and social work [electronic resource] / edited by Nigel Parton.

by Parton, Nigel | ProQuest (Firm).

Series: State of welfareMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 1996Online access: Click to View Availability: No items available.

Practising social work [electronic resource] / edited by Christopher Hanvey and Terry Philpot.

by Hanvey, Christopher P | Philpot, Terry | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London ; New York : Routledge, 1994Online access: Click to View Availability: No items available.

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