Results of search for 'ccl=su:"customer"' › Brickfields Asia College Library catalog

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		Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement / Ronald G. Capelle. by Capelle, Ronald G. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: San Francisco : Jossey Bass, [2014]Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, PhD, editor. by Sarkodie-Mensah, Kwasi. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Routledge, 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Competitive intelligence and the sales force : how to gain market leadership through competitive intelligence / Joel Le Bon. by Le Bon, Joel [author.]. Series: Selling and sales force management collection \| 2013 digital libraryEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance / Dave Mitchell. by Mitchell, Dave, 1961-. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Dynamic customer strategy : today's CRM / John F. Tanner, Jr. by Tanner, John F [author.]. Series: 2014 digital library \| Marketing strategy collectionEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Romancing the brand : how brands create strong, intimate relationships with customers / Tim Halloran ; cover design by Adrian Morgan. by Halloran, Tim, 1969- \| Morgan, Adrian. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: San Francisco, California : Jossey-Bass, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello. by Bello, Olayiwola [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hamburg, Germany : Diplomica Verlag, 2013Copyright date: 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / Michael W. Lowenstein. by Lowenstein, Michael W, 1942- [author.]. Series: 2013 digital library \| Marketing strategy collectionEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Service mining : framework and application / Wei-Lun Chang. by Chang, Wei-Lun [author.]. Series: 2013 digital library \| Quantitative approaches to decision making collectionEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors. by Swartz, Teresa A \| Iacobucci, Dawn. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Thousand Oaks : Sage Publications, [2000]Copyright date: 2000Other title: Handbook of services marketing and management.Online access: Click to View Availability: No items available. Add to cart (remove)
		Superior customer value : strategies for winning and retaining customers / Art Weinstein. by Weinstein, Art [author.]. Edition: Third edition.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Boca Raton, Florida ; London, [England] ; New York : CRC Press, 2012Copyright date: 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Connected CRM : implementing a big-data-driven, customer-centric business strategy / David Williams. by Williams, David, 1963-. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Handbook of strategic account management : a comprehensive resource / Diana Woodburn and Kevin Wilson ; Cylinder, cover design. by Woodburn, Diana [author.] \| Wilson, Kevin, 1947- [author.] \| Cylinder [cover designer.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Chichester, England : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		The co-creation paradigm / Venkat Ramaswamy and Kerimcan Ozcan. by Ramaswamy, Venkatram [author.] \| Ozcan, Kerimcan, 1971- [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Stanford, California : Stanford University Press, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Salesforce.com for dummies / by Liz Kao and Matt Kaufman. by Kao, Liz [author.] \| Kaufman, Matt [author.]. Series: --For dummiesEdition: Fifth edition.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Indianapolis, IN : John Wiley and Sons, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available E-business in the 21st century [electronic resource] : realities, challenges, and outlook / Jun Xu, Mohammed Quaddus. by Xu, Jun, Ph. D, 1960- \| Quaddus, M. A \| ProQuest (Firm). Series: Intelligent information systems ; v. 2.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hackensack, NJ : World Scientific, c2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Service innovation [electronic resource] : organizational responses to technological opportunities & market imperatives / editors, Joe Tidd, Frank M. Hull. by Hull, Frank M \| Tidd, Joseph, 1960- \| ProQuest (Firm). Series: Series on technology management ; v. 9.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Imperial College Press, c2003Other title: Organizational responses to technological opportunities & market imperatives.Online access: Click to View Availability: No items available. Add to cart (remove)
		Developing successful marketing strategies / Gary W. Randazzo. by Randazzo, Gary W [author.]. Series: Marketing strategy collection \| 2014 digital libraryEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler. by Trefler, Alan [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Above the line : how to create a company culture that engages employees, delights customers and delivers results / Michael Henderson. by Henderson, Michael [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Milton, Queensland, [Australia] : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)

		Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement / Ronald G. Capelle. by Capelle, Ronald G. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: San Francisco : Jossey Bass, [2014]Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, PhD, editor. by Sarkodie-Mensah, Kwasi. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Routledge, 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Competitive intelligence and the sales force : how to gain market leadership through competitive intelligence / Joel Le Bon. by Le Bon, Joel [author.]. Series: Selling and sales force management collection \| 2013 digital libraryEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance / Dave Mitchell. by Mitchell, Dave, 1961-. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Dynamic customer strategy : today's CRM / John F. Tanner, Jr. by Tanner, John F [author.]. Series: 2014 digital library \| Marketing strategy collectionEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Romancing the brand : how brands create strong, intimate relationships with customers / Tim Halloran ; cover design by Adrian Morgan. by Halloran, Tim, 1969- \| Morgan, Adrian. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: San Francisco, California : Jossey-Bass, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello. by Bello, Olayiwola [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hamburg, Germany : Diplomica Verlag, 2013Copyright date: 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / Michael W. Lowenstein. by Lowenstein, Michael W, 1942- [author.]. Series: 2013 digital library \| Marketing strategy collectionEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Service mining : framework and application / Wei-Lun Chang. by Chang, Wei-Lun [author.]. Series: 2013 digital library \| Quantitative approaches to decision making collectionEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors. by Swartz, Teresa A \| Iacobucci, Dawn. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Thousand Oaks : Sage Publications, [2000]Copyright date: 2000Other title: Handbook of services marketing and management.Online access: Click to View Availability: No items available. Add to cart (remove)
		Superior customer value : strategies for winning and retaining customers / Art Weinstein. by Weinstein, Art [author.]. Edition: Third edition.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Boca Raton, Florida ; London, [England] ; New York : CRC Press, 2012Copyright date: 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Connected CRM : implementing a big-data-driven, customer-centric business strategy / David Williams. by Williams, David, 1963-. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Handbook of strategic account management : a comprehensive resource / Diana Woodburn and Kevin Wilson ; Cylinder, cover design. by Woodburn, Diana [author.] \| Wilson, Kevin, 1947- [author.] \| Cylinder [cover designer.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Chichester, England : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		The co-creation paradigm / Venkat Ramaswamy and Kerimcan Ozcan. by Ramaswamy, Venkatram [author.] \| Ozcan, Kerimcan, 1971- [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Stanford, California : Stanford University Press, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Salesforce.com for dummies / by Liz Kao and Matt Kaufman. by Kao, Liz [author.] \| Kaufman, Matt [author.]. Series: --For dummiesEdition: Fifth edition.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Indianapolis, IN : John Wiley and Sons, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available E-business in the 21st century [electronic resource] : realities, challenges, and outlook / Jun Xu, Mohammed Quaddus. by Xu, Jun, Ph. D, 1960- \| Quaddus, M. A \| ProQuest (Firm). Series: Intelligent information systems ; v. 2.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hackensack, NJ : World Scientific, c2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Service innovation [electronic resource] : organizational responses to technological opportunities & market imperatives / editors, Joe Tidd, Frank M. Hull. by Hull, Frank M \| Tidd, Joseph, 1960- \| ProQuest (Firm). Series: Series on technology management ; v. 9.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Imperial College Press, c2003Other title: Organizational responses to technological opportunities & market imperatives.Online access: Click to View Availability: No items available. Add to cart (remove)
		Developing successful marketing strategies / Gary W. Randazzo. by Randazzo, Gary W [author.]. Series: Marketing strategy collection \| 2014 digital libraryEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler. by Trefler, Alan [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Above the line : how to create a company culture that engages employees, delights customers and delivers results / Michael Henderson. by Henderson, Michael [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Milton, Queensland, [Australia] : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)

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