TY  - BOOK
AU  - Edvardsson,Bo
ED  - ProQuest (Firm)
TI  - Involving customers in new service development
T2  - Series on technology management
AV  - HF5415.153 .I586 2006
U1  - 658.5/75 22
PY  - 2006///
CY  - London, Hackensack, NJ, London
PB  - Imperial College Press, Distributed by World Scientific Publishing Co.
KW  - New products
KW  - Management
KW  - Customer relations
KW  - Service industries
KW  - Creative ability in business
KW  - Electronic books
N1  - Includes bibliographical references and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=1214953
ER  -