TY  - BOOK
AU  - Ammons,David N.
ED  - ProQuest (Firm)
TI  - Municipal benchmarks: assessing local performance and establishing community standards 
AV  - HD4605 .A667 2001
U1  - 352.3/214/0973 21
PY  - 2001///
CY  - Thousand Oaks, Calif.
PB  - Sage Publications
KW  - Municipal services
KW  - United States
KW  - Evaluation
KW  - Municipal government
KW  - Benchmarking (Managememt)
KW  - Electronic books
N1  - Includes bibliographical references (p. 471-481) and index; Introduction -- Performance measurement and benchmarking -- Animal control -- City attorney -- City clerk -- Courts -- Development administration -- Emergency communications -- Emergency medical services -- Finance -- Fire service -- Fleet maintenance -- Gas and electric services -- Human resource administration -- Information systems -- Library -- Management services executive offices, budget, management audit -- Parking services -- Parks and recreation -- Police -- Property appraisal -- Public health -- Public transit -- Public works engineering and miscellaneous services -- Purchasing and warehousing -- Risk management -- Social services -- Solid waste collection -- Streets, sidewalks, and storm drainage -- Traffic engineering and control -- Utilities business office -- Water and sewer services -- Performance milestones; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=1195911
ER  -