TY  - BOOK
AU  - Bielskas,Amanda
AU  - Dreyer,Kathleen M.
ED  - ProQuest (Firm)
TI  - IM and SMS reference services for libraries
T2  - The tech set
AV  - TK5103.2 .B54 2012
PY  - 2012///
CY  - Chicago
PB  - ALA TechSource, an imprint of the American Library Association
KW  - Electronic reference services (Libraries)
KW  - Mobile communication systems
KW  - Library applications
KW  - Instant messaging
KW  - Text messages (Cell phone systems)
KW  - Electronic books
N1  - Includes bibliographical references and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=1092945
ER  -