Bielskas, Amanda,  1974- <br/><br/>
IM and SMS reference services for libraries  [electronic resource] / 
Amanda Bielskas and Kathleen M. Dreyer. 
 - Chicago :  ALA TechSource, an imprint of the American Library Association,  c2012. 
 - xii, 107 p. :  ill. 
 - The tech set ;  19 .
 - Tech set ;  #19. .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
<br/><br/><label>ISBN: </label>
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic reference services (Libraries)<br/>Mobile communication systems--Library applications.<br/>Instant messaging.<br/>Text messages (Cell phone systems)
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>TK5103.2  / .B54 2012