Case studies in crisis communication international perspectives on hits and misses / [electronic resource] :
edited by Amiso M. George, Cornelius B. Pratt.
- New York ; London : Routledge, c2012.
- xxix, 554 p.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Crisis management--Case studies. Public relations--Management--Case studies. Social media. Communication, International--Case studies.