Courtland L Bovée <br/><br/>
Business Communication Essentials / 
Courtland L Bovée; John V Thill. 
 - 6th ed. 
 - United Kingdom:  Pearson Education Limited,  2014. 
 - ii, 470 p. ill., graph. 
<br/><br/><label>ISBN: </label>9781292023366  
<br/><br/><label>Dewey Class. No.: </label>561.7