Murray, Joseph. <br/><br/>
Using CiviCRM  develop and implement a fully-functional, systematic CRM plan for your organization using CiviCRM /  [electronic resource] : 
Joseph Murray, Brian P. Shaughnessy. 
 - Birmingham, UK :  Packt Open Source Pub.,  c2011. 
 - ix, 438 p. :  ill. 
<br/><br/> Includes index. 
<br/><br/><br/>Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
<br/><br/><label>ISBN: </label>9781849512275 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management--Computer programs.<br/>Management--Communication systems.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD30.37  / .M87 2011