Mergel, Ines, 1972-

Social media in the public sector a guide to participation, collaboration, and transparency in the networked world / [electronic resource] : Ines Mergel. - 1st ed. - San Francisco : Jossey-Bass, c2013. - xviii, 302 p. : ill.

Includes bibliographical references and index.

pt. 1. Understanding social media use in the public sector -- pt. 2. Social media practices : participation, collaboration, and transparency.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

9781118224243 (electronic bk.)




Internet in public administration.
Social media--Political aspects.
Political participation--Technological innovations.


Electronic books.

JF1525.A8 / M47 2013

352.3/802854678