Social media in the public sector a guide to participation, collaboration, and transparency in the networked world / [electronic resource] :
Ines Mergel.
- 1st ed.
- San Francisco : Jossey-Bass, c2013.
- xviii, 302 p. : ill.
Includes bibliographical references and index.
pt. 1. Understanding social media use in the public sector -- pt. 2. Social media practices : participation, collaboration, and transparency.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
9781118224243 (electronic bk.)
Internet in public administration. Social media--Political aspects. Political participation--Technological innovations.