Elliott, Paul H., 1947-

Exemplary performance driving business results by benchmarking your star performers / [electronic resource] : Paul H. Elliott, Alfred C. Folsom. - 1st ed. - San Francisco : Jossey-Bass, c2013. - x, 241 p. : ill.

Includes index.

The value of leveraging the insights of your stars -- Prioritizing performance improvement opportunities -- Selecting exemplary teams and individuals -- Capturing the expertise of your stars -- What makes them tick? : how stars and exemplary teams consistently exceed expectations -- Leading for exceptional results -- You get what you expect and what you inspect -- Great job! rewards, recognition, and consequences -- How to succeed in business by really trying : motivation, intentionality, and deliberate practice -- Replicating your stars! training and performance support -- Getting round pegs in the round holes : selecting for success -- Creating barrier-free work systems.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

9781118228449 (electronic bk.)




Employee motivation.
Employee selection.
Employees--Attitudes.


Electronic books.

HF5549.5.M63 / E45 2013

658.3/125