TY  - BOOK
AU  - Kelemen,Mihaela
ED  - ProQuest (Firm)
TI  - Managing quality: managerial and critical perspectives 
AV  - HD62.15 .K453 2003
U1  - 658.4010941 21
PY  - 2003///
CY  - London, Thousand Oaks
PB  - SAGE Publications
KW  - Total quality management
KW  - Great Britain
KW  - Case studies
KW  - Electronic books
N1  - Includes bibliographical references (p. [186]-199) and index; pt. 1. Theoretical perspectives on quality -- pt. 2. Practical approaches to quality -- pt. 3. Consequences of quality -- pt. 4. Case studies on quality management; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=483389
ER  -