Kelemen, Mihaela,  1968- <br/><br/>
Managing quality  managerial and critical perspectives /  [electronic resource] : 
Mihaela Kelemen. 
 - London ;  Thousand Oaks :  SAGE Publications,  2003. 
 - xi, 209 p. :  ill. 
<br/><br/>Includes bibliographical references (p. [186]-199) and index. 
<br/><br/>pt. 1. Theoretical perspectives on quality -- pt. 2. Practical approaches to quality -- pt. 3. Consequences of quality -- pt. 4. Case studies on quality management. 
<br/><br/><br/>Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
<br/><br/><label>ISBN: </label>9780857022288 (electronic bk.) 
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Total quality management--Great Britain.<br/>Total quality management--Great Britain--Case studies.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .K453 2003 
<br/><br/><label>Dewey Class. No.: </label>658.4010941