Public services delivery [electronic resource] /
edited by Anwar Shah.
- Washington, D.C. : World Bank, c2005.
- xxxviii, 219 p.
- Public sector, governance, and accountability series .
- Public sector governance and accountability series. .
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Government productivity--Evaluation. Public administration--Evaluation. Municipal services--Evaluation. Medical care--Evaluation. Education--Evaluation. Public welfare--Evaluation. Infrastructure (Economics)--Evaluation.