Hollnagel, Erik,  1941- <br/><br/>
The ETTO principle  efficiency-thoroughness trade-off : why things that go right sometimes go wrong /  [electronic resource] : 
Erik Hollnagel. 
 - Farnham, England ;  Burlington, VT :  Ashgate,  c2009. 
 - vii, 150 p. :  ill. 
<br/><br/> Includes index. 
<br/><br/><br/>Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Performance technology.<br/>Performance--Psychological aspects.<br/>Industrial accidents.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5549.5.P37  / H65 2009