TY  - BOOK
AU  - Applebaum,Robert
AU  - Geron,Scott
AU  - Straker,Jane K.
ED  - ProQuest (Firm)
TI  - Assessing satisfaction in health and long term care: practical approaches to hearing the voices of consumers 
AV  - RA399.A1 A875 2000
U1  - 362.1 21
PY  - 2000///
CY  - New York
PB  - Springer
KW  - Patient satisfaction
KW  - Medical care
KW  - Evaluation
KW  - Electronic books
N1  - Includes bibliographical references (p. 129-135) and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=423253
ER  -