Travers, Max. <br/><br/>
The new bureaucracy  quality assurance and its critics /  [electronic resource] : 
Max Travers. 
 - Bristol, UK :  Policy Press,  2007. 
 - vi, 202 p. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management in government.<br/>Public administration--Quality control.<br/>Organizational change.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>JF1525.T67  / T73 2007