Heizer, Jay H. Operations management : sustainability and supply chain management / Jay Heizer, Barry Render. - Eleventh edition. - Boston : Pearson, 2014. - 832 p. : ill. (chiefly col) ; 29 cm. Includes bibliographical references and index. ISBN: 0273787071 (global edition) 9780273787075 (global edition) Subjects--Topical Terms: Production management. LC Class. No.: TS155 / .H3725 2014 Dewey Class. No.: 658.5 HEI