Designing mobile service systems [electronic resource] /
Els van de Kar, Alexander Verbraeck ; in collaboration with Wieke Bockstael-Blok ... [et al.].
- 2nd ed.
- Amsterdam : IOS Press, c2008.
- x, 236 p. : ill. (some col.).
- Research in design series, v. 2 1569-7258 ; .
- Research in design series ; v. 2. .
Includes bibliographical references (p. 219-231) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Business enterprises--Computer networks. Computer service industry. Mobile commerce. Mobile communication systems.