TY  - BOOK
AU  - Bourne,Mike
ED  - ProQuest (Firm)
TI  - Selected papers from the 5th International PMA Conference, London, July 2006
T2  - Measuring Business Excellence, the journal of organizational performance management
AV  - HD62.15 .S45 2007
PY  - 2007///
CY  - Bradford, England
PB  - Emerald Group Publishing
KW  - Management
KW  - Total quality management
KW  - Electronic books
N1  - Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=291592
ER  -