Performance indicators for water supply services /
Helena Alegre [and seven others].
- Third edition.
- 1 online resource (404 pages) : illustrations, tables.
- Manual of Best Practice .
- Manual of best practice. .
At head of title: Benchmarking and Performance Assessment Specialist Group.
9781780406336
Water-supply--Evaluation. Water utilities--Evaluation. Water utilities--Customer services--Evaluation. Water utilities--Standards.