Class acts service and inequality in luxury hotels / [electronic resource] :
Rachel Sherman.
- Berkeley : University of California Press, c2006.
- xii, 366 p.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Hospitality industry--Customer services--United States. Hotels--Management.--United States Luxuries--Social aspects--United States. Social classes--United States.