TY - BOOK AU - Higgerson,Mary Lou TI - Communication strategies for managing conflict: a guide for academic leaders AV - LB2331.7 .H544 2016 U1 - 378.1/2 23 PY - 2016/// CY - San Francisco, California PB - Jossey-Bass, a Wiley Brand KW - Universities and colleges KW - Faculty KW - Communication in personnel management KW - College personnel management KW - Electronic books N1 - Includes bibliographical references and index UR - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=4426718 ER -