TY  - BOOK
AU  - Gilmore,Audrey
ED  - ProQuest (Firm)
TI  - Services marketing and management
AV  - HD9980.5 .G55 2003
U1  - 658.8 22
PY  - 2003///
CY  - London, Thousand Oaks, Calif.
PB  - Sage Publications
KW  - Service industries
KW  - Management
KW  - Marketing
KW  - Electronic books
N1  - Includes bibliographical references and indexes; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=254585
ER  -