What really matters service, leadership, people, and values / [electronic resource] :
John Pepper.
- 1st Yale University Press ed.
- New Haven : Yale University Press, 2007.
- xii, 305 p. : ill.
"Material from this book was first published in an earlier edition by Procter & Gamble in 2005"--T.p. verso. Perspectives from the president, CEO, and chairman of Procter & Gamble.
Includes bibliographical references (p. [283]-288) and index.
Introduction: My early years in business -- Foundations for success. Creating leadership brands-and keeping them young ; Let the consumer decide ; Going for the big win -- Staying in the lead. The rewards of doing good ; The power of community -- How we live our lives. A passionate sense of ownership ; The benefits of diversity and the challenge of achieving it ; A personal model for living ; A family affair -- Conclusion: Enduring values in an age of innovation -- Appendix 1: Biographies of key leaders -- Appendix 2: Redesigning your organizational structure to achieve your purpose.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
GBA716010 bnb
Uk
Pepper, John, 1938-
Procter & Gamble Company--History.
Success in business. Organizational effectiveness.