TY  - BOOK
AU  - Benoit,William L.
TI  - Accounts, excuses, and apologies: image repair theory and research 
AV  - P302.87 .B466 2015
U1  - 401/.41 23
PY  - 2015///
CY  - Albany, New York
PB  - SUNY Press
KW  - Discourse analysis
KW  - Verbal self-defense
KW  - Rhetorical criticism
KW  - Electronic books
N1  - Includes bibliographical references and indexes
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=3408943
ER  -