TY - BOOK AU - Manoel,Edson ED - ProQuest (Firm) TI - Introducing IBM Tivoli service level advisor T2 - Redbooks AV - T58.64 .I68 2002 U1 - 004/.068 22 PY - 2002/// CY - [San Jose, Calif.?] PB - IBM International Technical Support Organization KW - IBM Tivoli service level advisor KW - Information technology KW - Management KW - Service-level agreements KW - Electronic books N1 - "July 2002."; "This edition applies to the IBM Tivoli service level advisor, version 1.1, and Tivoli enterprise data warehouse, version 1.1 products"--T.p. verso; "SG24-6611-00."; Includes bibliographical references (p. 429-430) and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries UR - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=3306581 ER -