TY - BOOK AU - Weber,Jean Hollis ED - ProQuest (Firm) TI - Is the help helpful?: how to create online help that meets your users' needs AV - QA76.55 .W43 2004 PY - 2004/// CY - Whitefish Bay, WI PB - Hentzenwerke Publishing KW - Online information services KW - Information services KW - Electronic books N1 - Includes index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries UR - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=3301815 ER -