The water workforce recruiting & retaining high-performance employees / [electronic resource] :
Water workforce : recruiting and retaining high-performance employees
Neil Grigg and Mary Zenzen.
- 1st ed.
- Denver, Colo. : American Water Works Association, c2009.
- xvi, 228 p. : ill., ports.
Includes bibliographical references and index.
Workforce challenges and strategies for success -- Jobs in water and wastewater utilities -- A strategic approach to workforce planning -- Utilities as employers of choice -- Organization change and workforce development -- Job analysis and position descriptions -- Recruiting and selecting your workforce -- Work planning and performance evaluation -- Learning organizations and knowledge management -- Training and development programs -- Employee retention -- Succession management -- Solutions for smaller utilities.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
9781613000861 (electronic bk.)
Water utilities. Labor supply. Organizational learning. Knowledge management.