TY  - BOOK
AU  - StClair,Guy
TI  - Customer service in the information environment
AV  - Z674.4 .S73 1993
U1  - 338.4/70255 20
PY  - 1993///]
CY  - London, New Jersey
PB  - Bowker-Saur
KW  - Information services
KW  - Information services industry
KW  - Customer services
KW  - Electronic books
N1  - Includes bibliographical references (pages [139]-141) and index; part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=3043897
ER  -