St. Clair, Guy,  1940- <br/><br/>
Customer service in the information environment / 
Guy St. Clair. 
 - 1 online resource (158 pages) 
 - Information services management .
<br/><br/>Includes bibliographical references (pages [139]-141) and index. 
<br/><br/>part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user. 
<br/><br/><label>ISBN: </label>9783110956788 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information services.<br/>Information services industry--Customer services.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>Z674.4  / .S73 1993 
<br/><br/><label>Dewey Class. No.: </label>338.4/70255