TY  - BOOK
AU  - Ramachandra,K.
AU  - Chandrashekara,B.
AU  - Shivakumar,S.
ED  - ProQuest (Firm)
TI  - Services management: (including skill development) 
AV  - HD9980.5 .R36 2010
PY  - 2010///
CY  - Mumbai [India]
PB  - Himalaya Pub. House
KW  - Service industries
KW  - Management
KW  - Hospitality industry
KW  - Customer services
KW  - Electronic books
N1  - Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=3011265
ER  -