TY - BOOK AU - Sparrow,Malcolm K. ED - ProQuest (Firm) TI - The regulatory craft: controlling risks, solving problems, and managing compliance AV - HD3616.U47 S6 2000 U1 - 658.4 21 PY - 2000/// CY - Washington, D.C. PB - Brookings Institution Press KW - Trade regulation KW - United States KW - Industrial policy KW - Compliance KW - Administrative procedure KW - Government paperwork KW - Electronic books N1 - "Council for Excellence in Government."; Includes bibliographical references (p. 315-334) and index; pt. 1. The challenges of regulation. Pressures. Ideas. Party politics. Customer service : merits and limits. Process improvement : merits and limits -- pt. 2. The emergence of regulatory craftsmanship. Innovations. The elements of reform. The search for results that count. Problem solving : a different kind of work. The stages of problem solving. The problem-solving infrastructure. The Boston gun project. Of strategies reactive, preventive, and proactive. Balanced versus integrated compliance strategies -- pt. 3. The elusive art of risk control. Centrality of the risk control challenge. Finding resources, making space. Managing discretion. Intelligence and analysis -- pt. 4. Demonstrating results. Measuring a risk control performance. Connecting the fabric. Conclusion; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries UR - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=3004311 ER -