TY - BOOK AU - Goonan,Kathleen Jennison AU - Muzikowski,Joseph A. AU - Stoltz,Patricia K. ED - American Society for Quality, TI - Journey to excellence: how Baldridge Health Care leaders succeed AV - RA971 .G625 2009 U1 - 362.1068 22 PY - 2009/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Baldrige National Quality Program (National Institute of Standards and Technology) KW - Health services administration KW - Electronic books N1 - Includes bibliographical references (pages 207-213) and index; Introduction -- Baldrige -- The journey -- Leadership -- Assessment -- Sensemaking -- Execution -- Results -- Conclusion UR - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=3002667 ER -