Goonan, Kathleen Jennison, <br/><br/>
Journey to excellence :  how Baldridge Health Care leaders succeed / 
Kathleen J. Goonan, Joseph A. Muzikowski, Patricia K. Stoltz. 
 - 1 online resource (248 pages) :  illustrations 
<br/><br/>Includes bibliographical references (pages 207-213) and index. 
<br/><br/>Introduction -- Baldrige -- The journey -- Leadership -- Assessment -- Sensemaking -- Execution -- Results -- Conclusion. 
<br/><br/><label>ISBN: </label>9780873897358 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Baldrige National Quality Program (National Institute of Standards and Technology)
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health services administration.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>RA971  / .G625 2009 
<br/><br/><label>Dewey Class. No.: </label>362.1068