Butscher, Stephan A.

Customer loyalty programmes and clubs [electronic resource] / Stephan A. Butscher. - 2nd ed. - Aldershot, England ; Burlington, VT : Gower, c2002. - xiv, 206 p. : ill.

Rev. ed. of: Customer clubs and loyalty programmes, 1998.

Includes bibliographical references (p. [191]-201) and index.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.






Customer clubs.
Customer loyalty programs.


Electronic books.

HF5415.525 / .B87 2002

658.8/12