Customer loyalty programmes and clubs [electronic resource] /
Stephan A. Butscher.
- 2nd ed.
- Aldershot, England ; Burlington, VT : Gower, c2002.
- xiv, 206 p. : ill.
Rev. ed. of: Customer clubs and loyalty programmes, 1998.
Includes bibliographical references (p. [191]-201) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.