An action plan for outcomes assessment in your library [electronic resource] /
Outcomes assessment in your library
Peter Hernon, Robert E. Dugan.
- Chicago : American Library Association, 2002.
- xi, 191 p. : ill.
Includes bibliographical references (p. 186-187) and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Academic libraries--Evaluation.--United States Universities and colleges--Accreditation--United States. Competency-based education--United States.