Demonstrating results using outcome measurement in your library / [electronic resource] :
Rhea Joyce Rubin for the Public Library Association.
- Chicago : American Library Association, c2006.
- xvi, 160 p. : ill.
- PLA results series .
- PLA results series. .
Includes bibliographical references and index.
What, when, and why of outcome measurement -- Determine outcomes -- Make the outcomes measurable -- Design the data plan -- Prepare for implementation -- Make the most of your results.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Library planning. Library planning--United States. Public libraries--Planning. Public libraries--Planning.--United States Public services (Libraries)--Evaluation. Public services (Libraries)--Evaluation.--United States