TY  - BOOK
AU  - Coffman,Steve
ED  - ProQuest (Firm)
TI  - Going live: starting & running a virtual reference service 
AV  - Z711.45 .C64 2003
U1  - 025.5/24 21
PY  - 2003///
CY  - Chicago
PB  - American Library Association
KW  - Electronic reference services (Libraries)
KW  - Internet in library reference services
KW  - Electronic books
N1  - Includes bibliographical references (p. 157-176) and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries
UR  - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=3001577
ER  -