The quality infrastructure :  measuring, analyzing, and improving library services / 
edited by Sarah Anne Murphy. 
 - 1 online resource (201 pages) :  illustrations 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780838994962 9780838994955 9780838994979 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries--Evaluation--United States--Case studies.<br/>Research libraries--Evaluation--United States--Case studies.<br/>Public services (Libraries)--Evaluation--Case studies.<br/>Libraries--Quality control--Case studies.<br/>Library administration--United States--Case studies.<br/>Library administration--Canada--Case studies.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>Z675.U5  / .Q35 2014 
<br/><br/><label>Dewey Class. No.: </label>025.5/87