Angot, Jacques, Le marketing scientifique. a l'usage des managers / 1, L'etude de la relation client : Jacques Angot, Ruben Chumpitaz, Valerie Swaen. - 1 online resource (373 pages) ISBN: 9782874033681 Subjects--Topical Terms: Customer relations. Index Terms--Genre/Form: Electronic books. LC Class. No.: HF5415.5 / .A546 2015 Dewey Class. No.: 658.812