Co-creating service experience / guest editors, Dr Elina Jaakkola, Anu Helkkula and Dr Leena Aarikka-Stenroos. - 1 online resource (167 pages) : illustrations, tables. - Journal of Service Management, Volume 26 Number 2 1757-5818 ; .

Includes bibliographical references.

9781785602375


Management.
Service industries--Management--Periodicals.
Service industries--Management.


Electronic books.

HD31 / .C637 2015

658