Coaching, counseling & mentoring how to choose & use the right technique to boost employee performance / [electronic resource] :
Coaching, counseling and mentoring
Florence M. Stone.
- 2nd ed.
- New York : American Management Association, c2007.
- vi, 230 p.
Includes index.
Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Mentoring in business. Employees--Coaching of. Employees--Counseling of. Employees--Training of.