Stone, Florence M.

Coaching, counseling & mentoring how to choose & use the right technique to boost employee performance / [electronic resource] : Coaching, counseling and mentoring Florence M. Stone. - 2nd ed. - New York : American Management Association, c2007. - vi, 230 p.

Includes index.

Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.






Mentoring in business.
Employees--Coaching of.
Employees--Counseling of.
Employees--Training of.


Electronic books.

HF5385 / .S76 2007

658.3/124