Moore, Christopher W., 1947- The mediation process : practical strategies for resolving conflict / Christopher W. Moore ; cover design by Adrian Morgan. - Fourth edition. - 1 online resource (707 pages) : illustrations Includes bibliographical references and index. ISBN: 9781118419748 9781118421529 Subjects--Topical Terms: Mediation.Conflict management. Index Terms--Genre/Form: Electronic books. LC Class. No.: HM1126 / .M667 2014 Dewey Class. No.: 303.6/9