TY  - BOOK
AU  - Shockley-Zalabak, Pamela. 
TI  - Fundamentals of organizational communication : knowledge, sensitivity, skills, values 
SN  - 9780205340767
AV  - HD30.3 .S55 2001 HD30.3 .S55 2001
CY  - Boston 
PB  - Allyn and Bacon, c
ER  -