TY - BOOK AU - Martin,Lawrence L. TI - Total quality management in human service organizations T2 - Sage human services guide AV - HV95 .M2743 1993 U1 - 361/.0068/5 20 PY - 1993///] CY - Newbury Park PB - Sage Publications KW - Total quality management in human services KW - United States KW - Electronic books N1 - "Published in cooperation with the University of Michigan School of Social Work."; Includes bibliographical references UR - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=1598386 ER -