Total quality management in human service organizations /
Lawrence L. Martin.
- 1 online resource (120 pages) : illustrations.
- Sage human services guide ; 67 .
- Sage human services guides ; v. 67. .
"Published in cooperation with the University of Michigan School of Social Work."
Includes bibliographical references.
9781452254364 (e-book)
Total quality management in human services--United States.