TY - BOOK AU - Brown,Mark Graham TI - Killer analytics: top 20 metrics missing from your balance sheet AV - HD58.9 .B762 2013 U1 - 658.4/034 23 PY - 2013///] CY - Hoboken, New Jersey PB - Wiley KW - Organizational effectiveness KW - Evaluation KW - Performance KW - Management KW - Industrial efficiency KW - Electronic books N1 - Includes bibliographical references and index; part one. Operational analytics -- part two. Customer and stakeholder analytics -- part three. People analytics N2 - "Killer Analytics shows businesses how analytics are being applied to measure components of business performance that traditionally are not measured. New areas include innovation, sustainability, Risk, Project management, and others. The book will show the value of measuring each area and then provide implementation tips. "-- UR - https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=1392384 ER -