Brown, Mark Graham.

Killer analytics : top 20 metrics missing from your balance sheet / Mark Graham Brown. - 1 online resource (319 pages). - Wiley and SAS business series .

Includes bibliographical references and index.

part one. Operational analytics -- part two. Customer and stakeholder analytics -- part three. People analytics.

"Killer Analytics shows businesses how analytics are being applied to measure components of business performance that traditionally are not measured. New areas include innovation, sustainability, Risk, Project management, and others. The book will show the value of measuring each area and then provide implementation tips. "--

9781118737804


Organizational effectiveness--Evaluation.
Performance--Management.
Industrial efficiency--Evaluation.


Electronic books.

HD58.9 / .B762 2013

658.4/034