Designing and implementing virtual reference services [electronic resource] a LITA guide / edited by Beth C. Thomsett-Scott.

Contributor(s): Thomsett-Scott, Beth C | ProQuest (Firm) | Library and Information Technology Association (U.S.)Material type: TextTextPublication details: Chicago, Ill. : ALA TechSource, c2013Description: 1 online resource (xi, 152 p.) : illISBN: 9781555709501 (electronic bk.)Subject(s): Electronic reference services (Libraries) | Electronic reference services (Libraries) -- United States -- Case studiesGenre/Form: Electronic books.DDC classification: 025.5/2 LOC classification: Z711.45 | .D47 2013Online resources: Click to View
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Includes bibliographical references and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

Description based on online resource; title from title page (ebrary, viewed September 11, 2013).

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